Privacy Policy

Effective Date: January 2024

Welcome to PixelJoy ("PixelJoy," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide Directly

  • Name, email address, phone number, and business information submitted through contact forms, proposals, or onboarding materials.

  • Payment and billing information processed through our payment providers.

  • Content, assets, credentials, and communications shared during the course of a project.

Information Collected Automatically

  • Browser type, IP address, device type, operating system, and referring URLs.

  • Pages visited, time spent on pages, and click behavior via cookies and analytics tools.

  • Form submissions and interaction data on our website.

Information from Third Parties

  • Data from platforms, CRMs, or integrations you authorize us to access on your behalf during a project engagement.

2. How We Use Your Information

We use the information we collect to:

  • Deliver, manage, and improve our services.

  • Communicate with you regarding projects, proposals, invoices, and support.

  • Send service-related notifications and updates.

  • Analyze website performance and user experience.

  • Comply with legal obligations and enforce our Terms and Conditions.

  • Protect the security and integrity of our systems and services.

3. SMS / Text Messaging

If you provide your mobile phone number and opt in to receive text messages from PixelJoy, the following applies:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message or by contacting us directly at team@pixeljoysites.com.

4. How We Share Your Information

We do not sell your personal information. We may share information only in the following limited circumstances:

  • Service Providers: With trusted vendors who assist in operating our website or delivering services (e.g., hosting providers, payment processors, analytics platforms), who are contractually required to protect your data.

  • Legal Compliance: When required by law, court order, or governmental authority.

  • Business Protection: To protect the rights, property, or safety of PixelJoy, our clients, or the public.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not share your personal information with third parties for their own marketing or promotional purposes.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to enhance your experience and gather analytics data. You may adjust your browser settings to decline cookies; however, some features of our website may not function properly as a result.

We may use third-party analytics tools (such as Google Analytics) that collect usage data on our behalf. These tools are governed by their own privacy policies.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links and Services

Our website or services may contain links to third-party websites or utilize third-party platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before submitting any personal information.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete the personal information we hold about you.

  • Object to or restrict certain processing of your data.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us at team@pixeljoysites.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of our website or services following any changes constitutes acceptance of the updated Privacy Policy.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Kansas, consistent with our Terms and Conditions.

13. Contact Information

PixelJoy Email: team@pixeljoysites.com Website: pixeljoysites.com

For questions or concerns regarding this Privacy Policy, please contact us using the information above.